Infosys BPM Recruitment 2022 | Infosys BPM Process Executive Role | Any Degree | Freshers can Apply
Infosys BPM Hiring Freshers : Infosys BPM is Hiring Freshers for the Role of Process Executive/ Technical Process Executive of 2019 - 2022 Batch Graduates. The Job Location is Across the India based on Business Requirement. The Detailed Job Eligibility and Infosys BPM Recruitment process for freshers are given Below.
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| Infosys BPM Hiring |
About Infosys BPM :
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia. Infosys BPM has been consistently ranked among the leading BPM companies and has received over 60 awards and recognitions in the last 5 years from key industry bodies and forums like the International Association of Outsourcing Professionals, Outsourcing Center, SSON, and NOA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPO strategists.
Job Role :
- Process Executive
- Technical Process Executive
- Technology Support Executive
Years of Experience : Fresher
Batch : 2019, 2020, 2021, 2022
Job Location : Bangalore / Pan India
Salary : As per Industry Standard
Job Role 1(Process Executive) :
Eligibility Criteria:
Any Graduate(Only 2019 – 2022 Passed outs)
Responsibilities :
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledge and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions
- Good communication skills
Job Role 2(Technical Process Executive) :
Eligibility criteria:
Any Graduation (Only 2019 – 2022 Passed outs)
Responsibilities :
- Prime role is to assist customer through calls and emails.
- Follow up on customer internal disputes, customer concern and working between the departments to get the resolution.
- Engaged in handling call of business units.
- Handling escalation and complex queries.
- Handling large amount on income calls.
- Resolving customer queries and achieve delight.
Job Role 3(Technology Support Executive) :
Eligibility Criteria:
Any Graduate(Only 2019 – 2022 Passed outs)
Responsibilities :
- Candidate should have good knowledge in Financial analysis and reporting part.
- Knowledge in auditing, reconciliations etc would be added advantage
Additional Responsibilities:
- Strong analytical, logical skills and team leading skills
- Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Experience and desire to work in a Global delivery environment
- Excellent communication skillsReady to work in 24X7 support model
- Skilled in Database constructs, schema design, SQL Server or Oracle, SQL Queries, query optimization
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