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CSS Corp Recruitment 2022 | Technical Support Engineer | B.E/B.Tech | Freshers | 2022 Batch Jobs | Apply online

CSS Corp Off Campus Drive | Technical Support Engineer | 2022 Batch | Freshers | Hyderabad 

CSS Corp Hiring 2022 : CSS Corp is Hiring Freshers for Technical Support Engineer Of  B.E/B.Tech of 2022 Batch Graduates. The Detailed Eligibility and CSS Corp Recruitment process are Given Below.

CSS CORP FRESHERS HIRING
CSS Corp Off Campus Drive 2022

About Company :

CSS Corp is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,000 customer-centric thinkers, collaborators, and co-creators across 18 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. The company has overcome macroeconomic headwinds to become the industry’s fastest growing and most awarded company in its revenue range.
  • Excellent communication skills
  • Good customer service skills, multitasking and leadership skills
  • Ability to adjust quickly to the changing priorities and make quick decisions with limited information
Roles & Responsibilities :
  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems

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