Type Here to Get Search Results !

Tata Communication Job Openings | Tata Communication Chennai | Customer Service Executive | Any Graduate Freshers can Apply

Tata Communication Recruitment 2022 | Any Graduate | Freshers & Experienced | Chennai

Tata Communication Recruitment : Tata Communications Off Campus Drive scheduled for hiring Freshers for Any Graduate for the Role of Customer Service Executive. The detailed eligibility criteria and apply link are given below.

Customer Service Executive jobs
Tata Communication 2022 Recruitment

About Company :

Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy.
The Company enables the digital transformation of enterprises globally, including 300 of the Fortune 500 – unlocking opportunities for businesses by enabling borderless growth, boosting product innovation and customer experience, improving productivity and efficiency, building agility and managing risk. With its solutions orientated approach, proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by cloud, mobility, Internet of Things (IoT), collaboration, security and network services. Tata Communications carries around 30% of the world’s internet routes and connects businesses to 80% of the world’s cloud giants and 4 out of 5 mobile subscribers. The Company’s capabilities are underpinned by its global network, the world’s largest wholly owned subsea fibre backbone and a Tier-1 IP network with connectivity to 190+ countries and territories around the world. Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange. Tata Communications has been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country.

Job Role : Customer Service Executive

Education Qualification : Any Graduate


Year of Experience : 0 - 2 Yers

Job location : Chennai

Job Description :

  • Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
  • Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
  • Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
  • Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves.
  • Identify and lead implementation for any new network updates.
  • Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
  • Manage and monitor planning and delivery of orders in terms of configuration management.
  • Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
  • Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
  • Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.
  • Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
  • Ensures that all installation functions are performed in a timely fashion to meet specifications.

Skills Required :

  • Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
  • Checks for problems in existing systems and modifies work processes following defined procedures.
  • Operational role responsible for achieving day-to-day objectives.
  • Works under direct supervision