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PowerSchool Hiring Fresher | Any Graduates

Tech Support Engineer | Apply

About organization:

PowerSchool is the main company of cloud-primarily based totally software program for K-12 schooling in North America. Its challenge is to strength the schooling environment with unified era that allows educators and college students comprehend their complete potential, of their way. PowerSchool, broadly diagnosed because the maximum complete suite of challenge-essential K-12 schooling solutions, connects college students, teachers, administrators, and parents, with the shared intention of enhancing pupil studying outcomes. From the the front workplace to the lecture room to the home, it allows colleges and districts successfully control instruction, studying, grading, attendance, assessment, analytics, country reporting, unique schooling, pupil registration, talent, finance, and human resources. PowerSchool helps over forty five million college students and 12,000+ districts, colleges, and different schooling establishments in over ninety countries

Designation : Associate Technical Support Engineer 

Location : Bangalore 

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Educational Qualification : 

B.E / B.Tech (CSE/ECE/IS/IT), B.Sc (computer), BCA, MCA from 2017 / 2018 / 2019 / 2020 / 2021 batch

Experience : 0 - 4 years 

Salary Details : 

  • 6 Months Experience – INR 4 LPA + 10% Variable + Shift allowances and Free Cab
  • 6 Months to 4 years experience – INR 5.5-6 LPA + 10% Variable + Shift allowances and Free Cab

Description : 

  • Reply, assess, and focus on approaching phone, email and talk based solicitations for help from clients encountering issues with equipment, programming, organizing and other PC related advancements
  • Give convenient, proficient, and exact reactions to customers who present an inquiry through the assistance menu, telephone or email
  • Enter all correspondence and vital data identified with a case into the case the board framework (right now Salesforce.com)
  • Investigate separately and with colleagues to determine a case inside 24 hours of case accommodation
  • On-board new customers so they can begin utilizing the Hobsons arrangements effectively
  • Work together and circle back to the Product Engineering division on cases that expect heightening to get settled.
  • Work together and circle back to the Product Engineering division on cases that expect acceleration to get settled
  • Illuminate the record supervisory group on basic part gives that outcome in a high need case that is attempting to get settled
  • Add to research and development of the Knowledge Base by making part confronting documentation like arrangements and investigating methods/steps to settling normal inquiries
  • Oversee case responsibility by checking open case line and telephone line and tending to cases all together in which they are gotten
  • Give input to Product Management and Product Engineering divisions on normal issues and inquiries from individuals just as upgrades and suggestions for item enhancements
  • Upgrade individual and expert development by taking part in instructional meetings for the Support group

Interview Procedure : 

  • Video interview
  • UCAT
  • English writing test
  • Tech interview
  • Manager/Onsite round


Interested and Eligible Candidate can apply Through Below Link

  • If anyone have Doubts or Need Clarification Please Leave in Comment section