IBM RECRUITMENT 2021 | TECHNICAL SUPPORT ASSOCIATE | FRESHERS
IBM VACANCIES : IBM ANNOUNCE FOR FRESHERS GRADUATES FOR THE ROLE OF TECHNICAL SUPPORT ASSOCIATE . THE DETAILED ELIGIBILITY AND APPLY LINK ARE GIVEN BELOW
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Job Role : Technical Support Associate
Education Qualification : Bachelor's Degree
Year of Experience : 0 - 2 Years
Job Location : Hyderabad
Job Description :
- Be important for a group of specialized specialists, spurred by a longing to work with clients and be liable for giving voice backing to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Dealing with complex client situations, archiving arrangements, and adequately giving reliable and convenient goal to all item related specialized issues experienced by clients
- Giving far off Infrastructure support conveyance and performing issue cause investigation
- Working together with individual help associates and other inside associations to give unrivaled client assistance
- Going about as a client advocate by working straightforwardly with clients on high need issues to convey ideal goal and catch client input to impact measure/item upgrades.
- Expecting client needs and viably addressing concerns identified with their issue or goal
- Giving direct specialized help to clients by means of telephone, email, and talk.
Required Skills :
- Capable to guarantee client issues are settled in the most opportune and compelling way conceivable
- Certifiable capacity to deal with different assignments or ventures with evolving needs.
- Experience to use accessible time proficiently to accomplish compelling and effective outcomes
- Involved mastery to gather a total and precise issue/manifestation portrayal of revealed issues.
- Strong experience to effectively tackle issues and tight down detailed issues, recognize main drivers, and discover savvy fixes to viably address client concerns.
- Capacity to recognize essential equipment parts and mindful of fundamental equipment ideas
- Involvement with client level knowledge of something like one email customer – Outlook, Notes and so forth
- Addressing abilities/examining abilities, as pertinent to the issue and level of the guest.
- Discover opportunity and execute measure upgrades
- Capacity to sympathize work with clients continuously to determine issues.
HOW TO APPLY?
Interested and Eligible Candidate can apply Through Below Link
If anyone have Doubts or Need Clarification Please Leave in Comment section
HOW TO APPLY?
Interested and Eligible Candidate can apply Through Below Link
If anyone have Doubts or Need Clarification Please Leave in Comment section
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