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POWERSCHOOL RECRUITMENT 2021 | Support Engineer Fresher

 PowerSchool Hiring Fresher | Any Graduates

Tech Support Engineer | Apply

                     PowerSchool Recruitment Drive 2021 For Technical Support Engineer. Any Graduates and also B.E/B.Tech candidates can apply. The detailed eligibility, Qualifications and  Applying process are discussed  below.

About organization:

PowerSchool is the main company of cloud-primarily based totally software program for K-12 schooling in North America. Its challenge is to strength the schooling environment with unified era that allows educators and college students comprehend their complete potential, of their way. PowerSchool, broadly diagnosed because the maximum complete suite of challenge-essential K-12 schooling solutions, connects college students, teachers, administrators, and parents, with the shared intention of enhancing pupil studying outcomes. From the the front workplace to the lecture room to the home, it allows colleges and districts successfully control instruction, studying, grading, attendance, assessment, analytics, country reporting, unique schooling, pupil registration, talent, finance, and human resources. PowerSchool helps over forty five million college students and 12,000+ districts, colleges, and different schooling establishments in over ninety countries

Designation : Associate Technical Support Engineer 

Work From Home Possible Till Pandemic

Location : Bangalore (Virtual Interview)

Educational Qualification : B.E / B.Tech / Any Graduate

Experience : 0-2 years prior experience in a technical support role


Roles & Responsibilities:

·        Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies

·        Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team

·        Logs and tracks calls using problem management database and maintains history records and related problem documentation

·        Prepares standard statistical reports, such as help desk incident reports

·        Consults with programmers to explain software errors or to recommend changes to programs

·        May test software and hardware to evaluate ease of use and whether product will aid user in performing work

·        All other duties as assigned

Skills Required :

·        Proficient in Microsoft Office suite

·        Salesforce experience preferred

·        Prior CRM experience preferred

·        Strong attention to detail and time management

·        Strong oral and written communication skills

·        Strong customer service and conflict resolution skills

·        Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes


Interested and Eligible Candidate can apply Through Below Link

Apply Online

If anyone have Doubts or Need Clarification Please Leave in Comment section