PowerSchool Hiring Fresher | Any Graduates
Tech Support Engineer | Apply
PowerSchool Recruitment Drive 2021 For Technical Support Engineer. Any Graduates
and also B.E/B.Tech candidates can apply. The detailed eligibility, Qualifications
and Applying process are discussed below.
PowerSchool is the main company of
cloud-primarily based totally software program for K-12 schooling in North
America. Its challenge is to strength the schooling environment with unified
era that allows educators and college students comprehend their complete
potential, of their way. PowerSchool, broadly diagnosed because the maximum
complete suite of challenge-essential K-12 schooling solutions, connects
college students, teachers, administrators, and parents, with the shared
intention of enhancing pupil studying outcomes. From the the front workplace to
the lecture room to the home, it allows colleges and districts successfully
control instruction, studying, grading, attendance, assessment, analytics,
country reporting, unique schooling, pupil registration, talent, finance, and
human resources. PowerSchool helps over forty five million college students and
12,000+ districts, colleges, and different schooling establishments in over
ninety countries
Designation : Associate Technical Support Engineer
Work From Home
Possible Till Pandemic
Location : Bangalore (Virtual Interview)
Educational Qualification : B.E / B.Tech /
Any Graduate
Experience
: 0-2 years prior experience in a technical support
role
WORK FROM HOME JOBS - CLICK HERE
Roles & Responsibilities:
·
Answers, evaluates and
prioritizes incoming telephone, email and chat-based requests for assistance
from users experiencing problems with hardware, software, networking and other
computer-related technologies
·
Recognizes problems, conducts
research, provides resolutions and follows up with customers as
needed,escalating more complex cases to the appropriate team
·
Logs and tracks calls using
problem management database and maintains history records and related problem
documentation
·
Prepares standard statistical
reports, such as help desk incident reports
·
Consults with programmers to
explain software errors or to recommend changes to programs
·
May test software and hardware to
evaluate ease of use and whether product will aid user in performing work
·
All other duties as assigned
Skills Required :
·
Proficient in Microsoft Office
suite
·
Salesforce experience preferred
·
Prior CRM experience preferred
·
Strong attention to detail and
time management
·
Strong oral and written
communication skills
·
Strong customer service and
conflict resolution skills
·
Ability to handle a heavy
workload and multiple projects with frequent interruptions and schedule changes
HOW TO APPLY?
Interested and Eligible Candidate can apply Through Below
Link
If anyone have Doubts or Need Clarification
Please Leave in Comment section
WORK FROM HOME JOBS - CLICK HERE
FOR MORE JOB UPDATES PLEASE FOLLOW OUR TELEGRAM GROUP--CLICK HERE TO SUBSCRIBE |
Follow Us On