GENPACT ANNOUNCES PROCESS ASSOCIATE AND CUSTOMER SERVICE RECRUITMENT (FRESHERS AND EXPERIENCE)
About Company
Genpact (NYSE: G) is a worldwide expert administrations firm that makes business change genuine. We drive computerized drove advancement and carefully empowered insightful tasks for our customers, guided by our experience running huge number of cycles for many Global Fortune 500 organizations. We think with configuration, dream in computerized, and take care of issues with information and examination. We fixate on activities and spotlight on the subtleties – all 78,000+ of us. From New York to New Delhi and in excess of 20 nations in the middle, Genpact has the start to finish skill to associate each dab, rethink each cycle, and reexamine organizations' methods of working.
In June 2017, Genpact declared Genpact Cora, a man-made consciousness (AI)- based stage for enterprises.The stage has an application program interface (API) plan and open engineering that incorporates Genpact's own protected innovation just as other providers.The stage's asserted advantages incorporate translating huge lumps of information, consistent client support, quicker monetary announcing, and speeding up to market.
Designation Name
1.Process Associate
2.Customer Service
Educational Qualification
Any Degree
Years of Experience
Freshers and Experience
Job Location
Hyderabad
Job Description
- React to client inquiries and clients concern.
- Shows successful, clear and expert composed and oral correspondence.
- Keeps up satisfactory execution measurements like quality, efficiency, first contact goal, and participation.
- Effectively look for arrangements through intelligent thinking
- Shows solid critical thinking capacities and help clients if there should arise an occurrence of any issues
- Give phenomenal client support to our clients
- You ought to be dependable to display limit with respect to basic reasoning and investigation.
- Mindful to grandstand demonstrated hard working attitude, with the capacity to function admirably both freely and inside the setting of a bigger cooperative climate
- Fundamental information on how computerized installments work required
Requires Skills :
- Freshers are qualified
- Past experience in a client assistance job visit/email/voice
- Powerful examining abilities and investigating/getting abilities
- Scientific abilities with client driven methodology
- You ought to have the option to deal with an adaptable timetable (counting end of the week shift)
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